Privacy Policy

Introduction

At Kamado Dragon ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you visit our website kamadodragon.com and use our services.

Collection of Personal Data

We collect personal data that you provide to us voluntarily, including but not limited to:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Credit card details and billing information.
• Account Information: Username, password, and other registration details.
• Usage Data: Information about how you use our website, including your IP address, browser type, and operating system.

Use of Personal Data

We use your personal data for the following purposes:

• To Provide Services: Processing your orders, managing your account, and providing customer support.
• To Communicate with You: Sending updates, promotional materials, and other information related to our products and services.
• To Improve Our Services: Analysing usage data to enhance our website and services.
• To Comply with Legal Obligations: Fulfilling legal and regulatory requirements.

Disclosure of Personal Data

We may share your personal data with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and shipping companies.
• Legal Authorities: Government or regulatory bodies when required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

Security of Personal Data

We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Hong Kong's Personal Data (Privacy) Ordinance (PDPO), you have the right to:

• Access: Request a copy of your personal data that we hold.
• Correction: Request correction of any inaccuracies in your personal data.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at info@kamadodragon.com or +852 6117 0071.

Retention of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@kamadodragon.com

Phone: +852 6117 0071

Address: G/F, 113 Tai Peng New Village, Lamma Island

Thank you for trusting Kamado Dragon with your personal data.